I can't begin to say enough good things about your company. I had an emergency and you were there! The young man you sent to install my boiler was one of your best. John Doe did a great job and was so polite and helpful. It is not often that you can find the service your company provided today. Many, many thanks to you from us.
Elisha D. Dowd
This letter is to thank you for a job well done, outstanding cooperation and extra efforts during the course of the entire Air Conditioning Construction Phase. You kept all established deadlines, worked very well with the entire construction team and produced a project that had zero items on the final punch list. It has been a pleasure to work with you and your staff on this project and I hope to have the opportunity to work with you and your company in the future.
As you are fully aware, this is the second heating system we have purchased and had installed by your company in the last couple of years. Both homes presented somewhat of a challenge. We wish to express our gratitude to you and your staff for a job well done. All aspects from the engineering and installation to the duct work, furnace, hot water heater to the smallest detail to taking the time to cover the flooring and cleaning after the work was completed and carried out in a friendly and professional manner. It is reassuring to know that your company takes the time to make sure the customer gets what he / she pays for and in your case, more so. We will definitely recommend your company for any air conditioning and heating needs to all our friends and those who need your services.
I recently had my air conditioning and furnace installation done at my home and I would like to commend the excellent demonstration of this installation. The crew were professional and made sure that the job was done right and ensured that I was comfortable with the new equipment. What a great experience!!! Thanks.
You asked that I report back to you concerning my satisfaction with the furnace and coil replacement at my home. I am very satisfied and all is working well. My home is comfortable. Your staff was courteous, clean and professional. No mess and no trouble. Thank you for a job well done. I will pass the word around.
I had The best experience dealing with this
Company. The service technician could recognize my AC unit problem immediately and fix it with a very reasonable price. I recommend them strongly. .
Cool factory is simply the best company in DC area that I have ever worked with. I called them early in the morning for service and they were there within a couple hours and they fixed all my problems very quickly and very reasonably. I strongly recommend them
ankless Water Heater Replacement and Haul Away Verified Purchase
The service was exceptional. The technician went out of his way to ensure we installed the best, safe water heater for our home. The installation was on time and professional; he hauled away the old unit and cleaned thoroughly at the end of the job. We plan to recommend this service to our friends and neighbors .
I could not have asked for a better experience. From beginning to end, the communication was perfect, the tech was on time and completed the job as requested. Very professional and personable. Outstanding and highly recommend.
Service was completed professionally and on time.
Craig A. Leiding
Appointment scheduling was flexible. Technician was proficient.
W. M. French
Excellent Service. The company called and scheduled an appointment as requested. On the day of the appointment, I received another call inquiring about if the tech could come early. This was GREAT!! The tech was friendly and professional. I'd definitely use them again.
Tech was on time, professional, and completed the job quickly
John on January 10, 2016
The technician was quite cheerful on the day he came. He did a good job, and alerted me to the possibility of other problems relating to my dishwasher and the electrical service.
ERIC N. RICE-JOHNSTON
Professional installation, Would do business again. Will likely go this route for a future project.
Was very happy with the work done. Had a small leak and they came back in the same day to fix it. Couldn't be more pleased with the desire to do a great job.
Steve on December 11, 2015
Great service. I was called earlier than the scheduled time to see if I wanted to push the appointment's meeting to an earlier time and I went with that option. The installer installed the new garbage disposal relatively quickly and took the time to make sure everything was in working order before leaving.
Penn on December 09, 2015
Hassan did professional job. Hr was on time, friendly, and did good work!
firsttimemom on December 07, 2015
Great service. Arrived as schedule. Polite and helpfull
JW "JW" on December 02, 2015
Very thorough job. Very capable technician. He explained the work that was needed and the charges were reasonable. I'll definitely call him again.
Very professional. He did an excellent job. Well worth the price.
R. S. Weinstein
the installer very nice , he did his job perfectly , he was on time .
Rahul on October 14, 2015
The technician was on time, to the minute! He was pleasant, efficient, and professional.
Firefly on October 14, 2015
Excellent and professional work! Completed a difficult job expertly and expediently! I highly recommend!
Very satisfied. The worker was quick, efficient, and friendly.
Giles C Hjort-Tyson
Excellent service, amazing technician, repaired the broken unit and saved lot of money
Excellent service. Technician was very knowledgeable and professional.
Ruby on September 15, 2015
The company called me the day of the appointment to let me know that they could take me early that day. I was able to accommodate and they successfully installed and tested the new disposal. All is good in my world
Couldn't have been easier. The tech was on time and wonderful to deal with. This was my first time using amazon services and it was a great experience.
skigirl26 on August 28, 2015
Installer arrived when promised and did an excellent job
Did a great job!
Sammy on July 25, 2015
They arrived early in the time window and had the new faucet installed in about 30 minutes. They even fixed a small leak I didn't know I had on one of the shutoff values. Very polite and professional.
They arrived early, but they did call first to check if it was ok, so this was great!
On time, courteous, and detailed explanations at each step of the process